Online Banking | OnPoint Community Credit Union

OnPoint Online Banking Manage your money in comfort and security

The easy way to manage your money Check account balances and transfer funds Keep track of your investments Download account information into Quicken^®, Microsoft Money^® or Quickbooks^® Paying bills is a breeze Easier than writing checks, saves on postage Pay monthly bills or make one-time payments Schedule recurring payments Check on previous payments online for up to 12 months Free with an OnPoint Interest Checking Account* No setup or annual fees Eat lunch on payday Have your paycheck deposited automatically Your funds are available immediately Sign up for Direct Deposit Get your monthly statements electronically All the information from your monthly statement is available electronically View 15 months of account history To sign up, simply log on to Online Banking and click on the "eStatements" tab. Follow the simple instructions and you're done. Adobe^® Reader^® software is required to print eStatements. To download Adobe^® Reader^®, please click on the icon below. Sign up for Online Banking Test drive our online demo.
*The fee for Bill Payment with Basic Checking is $3.95 per month (waived for the first three months). Online Banking Agreement & Disclosures

Online Banking FAQ Bill Payment FAQ eStatements FAQ Troubleshooting Assistance Online Banking What account transactions can I complete using Online Banking? Does Federal Regulation D apply to Online Banking transfers? Can I change my password? What do I need to use Online Banking? What browser do I need to access Online Banking? How do I determine which browser I’m using? What if I need to upgrade? How safe is my account information? Bill Payment How do I sign up for Bill Payment? Which bills can I pay with the Bill Payment service? What is the timeframe for scheduling a payment? How many days does it take for a payment to reach my payee? When will my account be billed? When a payee changes the way they accept payments from check to electronic, will I see the change? What should I do when I set up a payee online with a required account format that is different than the account format on my bill? How do I cancel a payment before it is sent? How do I cancel a recurring payment? How do I cancel a payment that has already been processed? How do I cancel Bill Payment service? We’ve made improvements to the way you access and view your OnPoint eStatements. eStatements can now be accessed by logging on to Online Banking and clicking on the new “eStatements” tab. Once you’re there, you’ll have access to your statement, which is now better than ever. We’ve made the statements easier to read and better organized. As an added feature, you can now receive email notification when your statement is ready for viewing. Members who have previously signed up for eStatements may need to re-register as part of this upgrade process. Below you will find frequently asked questions concerning this eStatement enhancement. eStatement How do I view my eStatements? What are PNG and PDF? What is a Business Analysis statement? Can I sign up for eStatements and still receive paper statements as well? Why am I being asked to accept a disclosure? Am I able to cancel eStatements and start receiving paper statements again? Why is OnPoint asking me to enter my email address? Why am I receiving email notifications about my eStatements being ready to view? How do I activate statement email notifications? What is the difference between my Internet Banking Email Address and my Statement Notification Email Address? What does it mean to "Sync with Internet Banking"? Troubleshooting What if I am asked to enroll in an Enhanced Security program? I entered my member number and password, and I still can’t access Online Banking. Do I have to press the Sign Off button in order to exit Online Banking? What if I make an incorrect transaction on my account? What does a "Service Temporarily Unavailable" error message mean? What should I do if I receive an error message that says "Your membership cannot be verified," OR "Your password is incorrect. Please verify and re-enter"? I forgot my password. What should I do? Who should I contact if I have other technical questions? For questions or concerns not addressed on this page, please refer to one of the following sources: Online Help Simply click the "Help" button while you are logged on to Online Banking. We have extensive online help available. Account and Online Banking Enrollment Contact Member Services at 503.228.7077 or 800.527.3932 or email us at info@onpointcu.com. Technical Support Contact our Technical Support Team M-F 7:00 a.m. - 7:00 p.m. and Sat 9:00 a.m. - 1:00 p.m. at 503.228.7077 or 800.527.3932. Bill Payment Issues For issues related to Bill Payment (for example: When was a bill paid, or repayment questions), call M&I Bill Payment Services at 800.823.7555. Customer Service Representatives are available from 7:00 a.m. to 9:00 p.m. CST Monday – Saturday.

OnPoint Online Banking