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Contact Member Services

Have a question about any of OnPoint’s products and services? Do you need account assistance? We’ve got the answers.



Contact Member Services by Phone at:
503.228.7077 or 800.527.3932

Contact us by Mail at:
Member Services
P.O. Box 3750
Portland, OR 97208


Contact us by Email

Contact a Branch



If your ATM or Visa Check Card is lost or stolen, notify the credit union IMMEDIATELY! Call Member Services at 503.228.7077 or 800.527.3932, M-F 7:00 a.m. – 7:00 p.m.; Sat 9:00 a.m. - 1:00 p.m.
After business hours, call 800.264.5578. If out of the country, call collect at 701.461.0621

If your Visa Credit Card is lost or stolen, notify the credit union IMMEDIATELY by telephone at 866.820.3101
If out of the country, call collect at 410.581.9994



 

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