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Telephone Teller


Highlights
Telephone Teller BrochurePDF
Quick and easy access to your accounts — 24 hours a day, seven days a week — is just a phone call away with OnPoint's Telephone Teller. Use Telephone Teller from any touch-tone phone anywhere in the world to check balances, transfer funds, and more.

To access the system, all you need is your OnPoint member number and your Telephone Teller Access Code, available from Member Services. For even faster access, use our Telephone Teller Service Codes.



Telephone Teller:
(503) 228-4567 or
(800) 654-7828




Quick Tips

  • The # sign acts as the enter key. Use it after every entry.
  • Enter 0# for a guided menu.
  • Enter * to return to the previous menu.
  • Enter *# to cancel the current transaction.
  • Enter dollars and cents without a decimal point (i.e. $25.00 would be 2500).
  • Enter 80# to repeat last response.
  • Enter 99# to end session.


Please note: Account Numbers specific to your membership can be found on your statement.



Telephone Teller Service Codes

Use these shortcuts to access information even faster! Click here for the easy-to-print version of the Quick Codes directory to keep near your phone.

Balances

Savings Account Balance 11 #
Checking Account Balance 12 #
Other Account Balance 15 #
Loan Balance 16 #



Account Histories

Account Activity 7 #
Account Deposits 8 #
Account Withdrawals 9 #
Checks Paid (last five checks) 13 #
Check Paid (specific check number) 14 #
Dividends Paid on Account 18 #
Interest Paid on Loan 19 #



Account Transfers

Savings to Checking 21 #
Checking to Savings 22 #
Account to Account 27 #
Line of Credit to Specific Account 28 #
Member to Member Transfer 29 #



Loan Payments

Loan Payment from Savings 41 #
Loan Payment from Checking 42 #
Loan Payment from Specific Account 45 #



Other Helpful Transactions

Different Member Number 20 #
Have a Check Mailed to You 34 #
Change Access Code 66 #
Stop Payment 67 #
Repeat Last Response 80 #
End Session 99 #




 

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