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Jacob Serrano

Mortgage Loan Officer, NMLS #: 1902661

Contact

Branches: Sellwood, Woodstock
Work Phone: 971.610.1351
Cell Phone: 971.610.1351 
Toll Free: 503-228-7077 ext. 6261
MORE CONTACT INFO
Cell Phone: 971.610.1351 
Toll Free: 503-228-7077 ext. 6261

About me

Industry experience: 5 years
Years with OnPoint: 5 years
Passions: Mixology, PC Gaming

I have worked passionately in this industry since 2018, helping hundreds of members ranging from single-family homes to multi-unit investment properties throughout our chartered communities of the Pacific Northwest. I began at the entry level and progressed in various roles, which has given me a comprehensive understanding of the home loan process. From start to finish, I will be your teammate, advocate, and advisor. Whether you are buying your first home or refinancing as an experienced investor, I am ready to present you with options and provide you with solutions specifically aligned to your personal financial goals. In 2018, I moved from Chicago and I planted my roots in Portland as my new home. I love the natural beauty and share in the values that my fellow Oregonians embody. During winter, I enjoy playing pinball and video games with my fiancé, watching sports, reading graphic novels, and catching up with new TV and films. As soon as spring hits, we are outside camping, hiking, and spending time at the coast or river. I am also an avid walker, so you may see me walking most days in Sellwood or Woodstock—two neighborhoods that I feel quite attached to and am proud to serve.

Google Reviews

Kanako F
StarStarStarStarStar
We had such a wonderful experience working with Jacob! He was incredibly efficient, kind, and genuinely cared about our best interests. Even though we knew he was very busy, he always made us feel like we were his only clients. He was attentive, responsive, and made the entire mortgage process feel smooth and stress-free. It's rare to find someone who is not only excellent at what they do but also such a genuinely wonderful person. We couldn't have asked for a better mortgage officer. Thank you, Jacob!
Anna Hendrickson
StarStarStarStarStar
Jacob was so kind and helpful during our frantic home buying process. He kept an open line of communication so we always knew what was going on in the process and explained everything very clearly. We had a very tight closing deadline but he did a ton of work in the background so the whole process felt very quick and easy. He was available and easy to reach whenever we had questions. We would 100% work with him again.
David Master
StarStarStarStarStar
Jacob was great to work with. He was very responsive, supportive, and friendly. We’ve been very happy with OnPoint in large part because of how great Jacob has been!
Levi Roberts
StarStarStarStarStar
Jacob was fantastic to work with!

Services

First-Time Home Buyers
FHA Loans
Veterans
Educators
Refinancing

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