• Open an account
  • Apply for a loan
  • Make ATM deposits
  • Notary Services

About This Location

Schedule a Branch Appointment

Step 1 of 2

  • All OnPoint branches are open and available to serve you whether or not you have an appointment! Our tellers are ready to help you with financial transactions without an appointment. For more in-depth needs, scheduling an appointment is a great way to reserve a time that works with your schedule.

    To request an appointment, provide your contact information below and let us know what you'd like to talk about. An OnPoint representative from your selected branch will contact you to schedule and verify your appointment time.

OnPoint Woodstock Branch

4515 SE Woodstock Blvd, Portland, OR, USA

Get directions


  • New Year’s Day — January 1, 2024
  • Martin Luther King Jr. Day — January 15, 2024
  • Presidents' Day — February 19, 2024
  • Memorial Day — May 27, 2024
  • Juneteenth — June 19, 2024
  • Independence Day — July 4, 2024
  • Labor Day — September 2, 2024
  • Indigenous Peoples’ Day — October 14, 2024
  • Veterans Day — November 11, 2024
  • Thanksgiving Day — November 28, 2024
  • Christmas Day — December 25, 2024


  • Loading Events

About Our Team

Favorite Lunch Spot

Favorite Lunch Spot
Grand Central Bakery

Charitable Passion

Charitable Passion
Volunteering at the Woodstock Community Center

Fans Of

Fans Of
Seeing our regulars and being part of their lives


Local business partners

Key Motivator

Key Motivator
Learning more about our regulars

Branch Personality

Branch Personality
Bubbly and efficient

Jacob Serrano

Mortgage Loan Officer
NMLS #: 1902661

I am grateful to represent and guide you through the home loan process as your true advocate. I will always be more than willing to share my expertise and answer your questions promptly and with transparency.

About me

I have worked passionately in this industry since 2018, helping hundreds of members ranging from single-family homes to multi-unit investment properties throughout our chartered communities of the Pacific Northwest. I began at the entry level and progressed in various roles, which has given me a comprehensive understanding of the home loan process. From start to finish, I will be your teammate, advocate, and advisor. Whether you are buying your first home or refinancing as an experienced investor, I am ready to present you with options and provide you with solutions specifically aligned to your personal financial goals.

At OnPoint, we believe in always doing the right thing for our members, and I couldn’t agree more. Our local foundation in the community and dedication to service will ensure the best home-buying experience possible. Whether you need a customized quote while shopping for homes on the weekend, or advocating for your home offer to be accepted with the seller’s agent, I am always available to assist. The ability to help families or individuals obtain their new homes sparks authentic joy for me, and I’m truly honored to be a part of your home purchase.

In 2018, I moved from Chicago and I planted my roots in Portland as my new home. I love the natural beauty and share in the values that my fellow Oregonians embody. During winter, I enjoy playing pinball and video games with my fiancé, watching sports, reading graphic novels, and catching up with new TV and films. As soon as spring hits, we are outside camping, hiking, and spending time at the coast or river. I am also an avid walker, so you may see me walking most days in Sellwood or Woodstock—two neighborhoods that I feel quite attached to and am proud to serve.

Studio photo of Jacob Serrano, OnPoint Mortgage Loan Officer

Branch: Sellwood, Woodstock
Work Phone: 971.610.1351 
 1.800.527.3932 ext. 6261
Email: [email protected]

Do you have a mortgage loan in process?
Check Your Loan Status

Pennie Kincade, AAMS®

Financial Advisor | Raymond James Financial Services, Inc.

I am committed to exceptional service—helping members build an investment portfolio according to risk tolerance and individual needs. Providing deeper connections and flexibility is the key to our success.

About me

When it comes to investing, it’s essential to establish a collaborative and strategic plan. This approach creates an opportunity to achieve your goals while considering what is most important to you and your family, and aligns with your values and beliefs. Understanding your current spending habits along with your immediate, short- and long-term goals—and how your finances change over time—is crucial to developing an effective investment strategy. Together we’ll discuss and define details of your goals and we’ll monitor progress of your plan relative to your unique financial objectives.

I am relationship-driven and value open communication. I devote time according to the depth and complexity of your need—ensuring you get answers to all of your questions. I have an unwavering commitment to staying in contact and keeping your investments on track, while following our agreed upon financial planning roadmap.

I am driven by supporting our community, our schools, and enabling everyone the opportunity to plan for their future.

Ian Sigmund

Commercial Relationship Manager

I focus on getting to know you, your business and your specific needs in order to create a financial plan that helps achieve your goals.

About me

With over 24 years in the financial industry, including 10 years in commercial lending, I have the broad base of experience that you need in this competitive environment. My accessibility, transparency, and strong communication skills dovetail nicely with the community-focused reputation of OnPoint Community Credit Union. I focus on Commercial Real Estate, Owner Occupied, and Investment Properties.

I’m a proud Oregonian, born and raised in Bend. I attended Willamette University in Salem, and through hard work and dedication, I graduated with honors and was recently inducted into the Willamette University Tennis Hall of Fame. I enjoy volunteering with the Oregon Food Bank and Habitat for Humanity on their Financial Qualification and Family Selection Committees. You will also often find me camping, skiing, and visiting Central Oregon with my wife, Jen, and our two sons, Rowan and Eli.

Jennifer Schmitz

Branch Manager

Not yet a member?

Join in

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.



You are leaving OnPoint Community Credit Union.

The website you are about to visit is the responsibility of the party providing the site. Any transactions you enter into through this third-party site are solely between you and that vendor, merchant or other party. OnPoint’s Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of this site.



Cancel Accept