Financial Counseling
Making your financial goals happen, together.
OnPoint partners with GreenPath Financial Wellness to provide members free individualized counseling and educational resources. Learn how financial counseling works, how it can help you, and what to expect if you do choose to speak with a financial counselor.
Get free counseling and access to financial wellness services.
Financial counseling
Receive free, one-on-one financial counseling from caring, certified experts. We’ll help you to understand your situation, learn about options, and make a plan to meet your goals.
Debt management
If you have debt, are behind on payments or encountering late fees, a Financial Wellness Expert can help you consider your situation and provide practical solutions, including a structured repayment plan to bring your accounts current and overcome debt.
Housing counseling
When preparing to buy a home, take advantage of one-on-one support from HUD-approved counselors. Plus, get access to foreclosure prevention services, rental counseling, and reverse mortgage counseling.
Personalized financial counseling with GreenPath.
GreenPath is a trusted national nonprofit with over 60 years of experience helping people lead financially healthy lives. As an OnPoint member, you have access to counselors ready to help assess your entire financial picture (not just your OnPoint accounts) and identify options that make it easier to plan for a financially healthy future, including managing credit card debt, student loans, and homeownership.
Our purpose is to build strong communities by supporting financial growth and well-being, one person at a time, and GreenPath is one way we fulfill that purpose.
Learn more about GreenPath
GreenPath FAQs
Yes, GreenPath is accredited by the Council on Accreditation and is a member of the National Foundation for Credit Counseling. GreenPath counselors are all HUD certified through the U.S. Department of Housing and Urban Development. They have an "A" rating with the Better Business Bureau.
Yes, none of your information is reported to the credit bureaus and GreenPath will not share your information with anyone without your permission. If you are starting a debt management plan, they will obtain your consent before they propose payment arrangements to your creditors.
You can request a call from GreenPath by visiting GreenPath.com/OnPointCU or simply call 866-294-2963. Financial counseling is free and confidential.
All the costs for GreenPath financial counseling services are paid for by OnPoint.
GreenPath's hours of operation:
Monday – Thursday 5:00 am – 7:00 pm PST
Friday 5:00 am – 5:00pm EST
What our members have to say.
-OnPoint MemberI had no idea when I dialed your number that I was going to get not only easy-to-understand explanations of my options with their pros and cons, but a TANGIBLE change in the debt looming over my life. By the time I hung up, I had signed up for a debt management plan, all my payments combined into a lower one, lower interest, plus resources and a counselor?! I am overjoyed. And flabbergasted.
Your call with GreenPath.
All sessions with GreenPath are conducted over the phone and last approximately 45 minutes. When you call GreenPath from our partner number you are immediately connected with a financial wellness expert that has knowledge of OnPoint’s products and services. It is important to come prepared with a list of questions and goals, as well as financial paperwork.
Call GreenPath at 866.294.2963
