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Financial Counseling

With GreenPath Financial Wellness, get free support when you need it most.

Making your financial goals happen, together.

OnPoint partners with GreenPath Financial Wellness to provide members free individualized counseling and educational resources. Learn how financial counseling works, how it can help you, and what to expect if you do choose to speak with a financial counselor.

GreenPath is a trusted national nonprofit with over 60 years of experience helping people lead financially healthy lives. As an OnPoint member, you have access to counselors ready to help assess your entire financial picture (not just your OnPoint accounts) and identify options that make it easier to plan for a financially healthy future, including managing credit card debt, student loans, and homeownership.

Our purpose is to build strong communities by supporting financial growth and well-being, one person at a time, and GreenPath is one way we fulfill that purpose.

Learn more about GreenPath
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Curious about financial counseling?

If you are considering talking with a financial counselor join us for a webinar to determine if financial counseling is a good fit for you.

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Get free counseling and access to financial wellness services.

Financial counseling

Receive free, one-on-one financial counseling from caring, certified experts. We’ll help you to understand your situation, learn about options, and make a plan to meet your goals.

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Debt management

If you have debt, are behind on payments or encountering late fees, a Financial Wellness Expert can help you consider your situation and provide practical solutions, including a structured repayment plan to bring your accounts current and overcome debt.

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Housing counseling

When preparing to buy a home, take advantage of one-on-one support from HUD-approved counselors. Plus, get access to foreclosure prevention services, rental counseling, and reverse mortgage counseling.

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Your call with GreenPath.

All sessions with GreenPath are conducted over the phone and last approximately 45 minutes. When you call GreenPath from our partner number you are immediately connected with a financial wellness expert that has knowledge of OnPoint’s products and services. It is important to come prepared with a list of questions and goals, as well as financial paperwork.

Call GreenPath at 866.294.2963

Finding Financial Freedom: A Journey with GreenPath. See firsthand the relief and reassurance as Victoria and Jeff navigate their financial challenges with GreenPath.

GreenPath FAQs

If you are interested in connecting with a financial counselor you can either call right away, schedule an appointment or learn more.
During your first financial counseling session, you will work with a financial counselor to put together a budget. It is helpful to know how much you usually spend each month on living expenses such as utilities, food, gas, etc.
All the costs for GreenPath financial counseling services are paid for by OnPoint.
Yes, none of your information is reported to the credit bureaus and GreenPath will not share your information with anyone without your permission. If you are starting a debt management plan, they will obtain your consent before they propose payment arrangements to your creditors.
Yes, GreenPath is accredited by the Council on Accreditation and is a member of the National Foundation for Credit Counseling. GreenPath counselors are all HUD certified through the U.S. Department of Housing and Urban Development. They have an "A" rating with the Better Business Bureau.
GreenPath offers more than just debt counseling services. They offer student loan counseling, credit counseling, homebuyer and renter counseling, and general financial counseling.
GreenPath's hours of operation:

Monday – Thursday 5:00 am – 7:00 pm PST
Friday 5:00 am – 5:00pm EST

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.



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