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Security center—
Stop cybertheft in its digital tracks.

Be proactive and follow the latest industry guidance to safeguard your accounts from unauthorized activity.

The basics of cybersecurity.

The risk of identity theft has grown in part due to our increasing connection to a digital world where our sensitive information is valuable to bad actors. Protect your personal information with a proactive approach to cybersecurity.

Impostor Scam

OnPoint will never call, email, or text you to ask for sensitive personal information. Wait before clicking on unexpected links

Phishing Messages

A social engineering email to trick or intimidate a target into providing sensitive information. Research the sender and contact them directly.

Protect yourself online

Change your passwords frequently. Use two-factor authentication. Keep your computer operating system and software up to date.

Information security is a shared responsibility.

Learn more about what we do to protect you and what you can do to protect your personal information. Preventing identity theft and other forms of online fraud protects your finances and can give you peace of mind. Practicing good habits online can save you time and money in the long run.

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I’ve got to tell y’all about a great experience I recently had at OnPoint Community on Lombard! As a freelance writer, I’m often solicited for work from various industries on various platforms. I was invited to apply for a position and was eventually ‘hired’ after I completed a very lengthy assessment. They had amazing GlassDoor Reviews, dozens of YouTube videos, and extensive social media accounts (including LinkedIn), so they were legit to me until they wanted to send me a check to purchase equipment. Yep. That’s where it started to go south, but I still wasn’t completely SURE. That’s where my banker came in. I took the check to OnPoint Community Credit Union on N. Lombard and told the tellers I needed to talk to a banker privately. I spent a good hour with ‘Jackie’  in his office, examining the check, doing further online research, and escalating the issue to the fraud department. The next day, Jackie phoned me to tell me that I was almost involved in a disastrous scam that would have left me on the hook for almost 6K! Scammers are savvy. Be proactive and protect yourself. Jackie’s customer service was impeccable! Bravo

- Shannon L.

Protect your personal information.

OnPoint Community Credit Union is dedicated to providing reliable and trustworthy banking services in person and online. We follow a clear set of guidelines each time we contact you about your accounts or share your information with our affiliates. Learn more about these policies, review tips, and discover additional ways you can protect your information.

Information is power. Be Proactive about personal cybersecutiy.

Download the OnPoint guide to cybersecurity

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.



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