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We want to hear from you.

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We will make every attempt to respond as quickly as possible, but as we complete our system update, some responses may take three to five business days. For urgent requests, please call us or visit your local branch.

What information can I send?

Please DO NOT send a message that includes any of the following:

  • Account numbers
  • Social Security numbers
  • Other account or sensitive information
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What if I need to send sensitive or account information?

Do not use this contact form. Please log into Digital Banking and submit a secure message or give us a call at 503.228.7077 or call 800.527.3932.

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What if I lost my card or think I've experienced fraud?

If you lost your card or are experiencing fraud on your account, call us immediately at 503.228.7077 or 800.527.3932.

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Other ways to contact us.

Stop by an OnPoint branch.

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503.228.7077 or 800.527.3932

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

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