Need to report a lost or stolen Visa card?
If your OnPoint Visa credit or debit card was lost or stolen, report it immediately by calling one of the 24-Hour card support numbers listed below.
Platinum Visa or Platinum Visa with Rewards credit card
Call 866.820.3101Signature Visa with Rewards credit card
Call 866.820.5831ATM and debit cards:
after business hours
Call 833.337.6075ATM and debit cards:
out of the country
Call 614.564.3075 (collect)Traveling in the U.S. or abroad?
To obtain emergency assistance while traveling (24/7), call the Visa Assistance Center.
If you’re within the U.S.
Call 800.VISA.911 (toll-free)
If you’re outside the U.S.
Call 410.581.9994 (collect)