Need to report a lost or stolen Visa card?

We’re here to help.

If your OnPoint Visa credit or debit card was lost or stolen, report it immediately by calling 24-Hour Credit Card Support. Notify us immediately! Call Member Services at 503.228.7077 or 800.527.3932.

For Platinum Visa or Platinum Visa with Rewards Credit Card

For Signature Visa with Rewards Credit Card

For ATM and Debit Cards after business hours

For ATM and Debit Cards out of the country

Call 701.461.0621 (collect)

Traveling in the U.S. or abroad?

To obtain emergency assistance while traveling (24/7), call the Visa Assistance Center.

If you’re within the U.S.
Call 800.VISA.911 (toll-free)

If you’re outside the U.S.
Call 410.581.9994 (collect)

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

You are leaving OnPoint Community Credit Union.

The website you are about to visit is the responsibility of the party providing the site. Any transactions you enter into through this third-party site are solely between you and that vendor, merchant or other party. OnPoint’s Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of this site.

Cancel Accept