Notice of Privacy Policy

What Does OnPoint Community Credit Union Do With Your Personal Information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include: social security number and income, account balances and transaction history, credit history and credit scores.

When you are no longer our member, we continue to share your information as described in this notice.


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons OnPoint Community Credit Union chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information

  • For our everyday business purposes—
    such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

  • For our marketing purposes—
    to offer our products and services to you

  • For joint marketing with other financial companies

  • For our affiliates’ everyday business purposes—
    information about your transactions and experiences

  • For our affiliates’ everyday business purposes—
    information about your creditworthiness

  • For our affiliates to market to you

  • For nonaffiliates to market to you

Does OnPoint Community Credit Union share?

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

Can you limit this sharing?

  • No

  • No

  • No

  • No

  • We don’t share

  • We don’t share

  • We don’t share


Call us at 503.228.7077 or toll-free at 800.527.3932

Who we are

Who is providing this notice?

OnPoint Community Credit Union; OnPoint Service Group, LLC

What we do

How does OnPoint Community Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also restrict access to nonpublic personal information about you to those employees and volunteers who need to know the information to provide products or services to you.

How does OnPoint Community Credit Union collect my personal information?

We collect your personal information, for example, when you:

  • open an account or apply for a loan
  • use your credit or debit card or pay your bills
  • make deposits to or withdrawals from your accounts

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • OnPoint Service Group, LLC, a provider of financial services


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • OnPoint Community Credit Union does not share with nonaffiliates so they can market to you

Joint marketing

A formal agreement between nonaffiliated financial companies that, together, market financial products or services to you.

  • Our joint marketing partners include investment and financial service providers and insurance companies

Get a copy of our Privacy Policy

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Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

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The website you are about to visit is the responsibility of the party providing the site. Any transactions you enter into through this third-party site are solely between you and that vendor, merchant or other party. OnPoint’s Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of this site.

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