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Jacob Serrano

Mortgage Loan Officer, NMLS #: 1902661

Contact

Branches: Sellwood, Woodstock
Work Phone: 971.610.1351
Cell Phone: 971.610.1351 
Toll Free: 503-228-7077 ext. 6261
MORE CONTACT INFO
Cell Phone: 971.610.1351 
Toll Free: 503-228-7077 ext. 6261

About me

Industry experience: 5 years
Years with OnPoint: 5 years
Passions: Mixology, PC Gaming

I have worked passionately in this industry since 2018, helping hundreds of members ranging from single-family homes to multi-unit investment properties throughout our chartered communities of the Pacific Northwest. I began at the entry level and progressed in various roles, which has given me a comprehensive understanding of the home loan process. From start to finish, I will be your teammate, advocate, and advisor. Whether you are buying your first home or refinancing as an experienced investor, I am ready to present you with options and provide you with solutions specifically aligned to your personal financial goals.

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At OnPoint, we believe in always doing the right thing for our members, and I couldn’t agree more. Our local foundation in the community and dedication to service will ensure the best home-buying experience possible. Whether you need a customized quote while shopping for homes on the weekend, or advocating for your home offer to be accepted with the seller’s agent, I am always available to assist. The ability to help families or individuals obtain their new homes sparks authentic joy for me, and I’m truly honored to be a part of your home purchase.

In 2018, I moved from Chicago and I planted my roots in Portland as my new home. I love the natural beauty and share in the values that my fellow Oregonians embody. During winter, I enjoy playing pinball and video games with my fiancé, watching sports, reading graphic novels, and catching up with new TV and films. As soon as spring hits, we are outside camping, hiking, and spending time at the coast or river. I am also an avid walker, so you may see me walking most days in Sellwood or Woodstock—two neighborhoods that I feel quite attached to and am proud to serve.

Google Reviews

Andrew
StarStarStarStarStar
Jacob went above and beyond during the whole process. Cannot recommend him enough.
Roger Woodworth
StarStarStarStarStar
I so appreciate you, Jacob. You're professional, friendly, thorough, appreciative, and above all, very responsive! Whatever the question, day, or time, you were on top of it. Thank you!
Laura Yarnell
StarStarStarStarStar
Jacob Serrano was our mortgage officer and was extremely helpful, professional, and kind. Very communicative and knowledgeable, and he helped make our home-buying process a breeze! I would highly recommend him!
Cody Shotola-Schiewe
StarStarStarStarStar
Jacob was the best teammate we could have ever asked for. He basically helped us make our dreams come true, enabled us to set down roots, and reaffirmed our commitment to Onpoint as a financial institution. I’ve been banking with the credit union for more than a decade and this really sealed the deal as far as delivering as a community focused institution that works hard for serious Portlanders. Thank you Jacob.

Services

First-Time Home Buyers
FHA Loans
Veterans
Educators
Refinancing
Veterans

Home Buying Resources

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7 Steps to Buying a Home

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Rent or buy?
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Navigating Mortgage Refinance Rates

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