OnPoint Mortgage

Local Know-How Makes the Difference

Jacob Serrano

Mortgage Loan Officer
NMLS #: 1902661

I am grateful to represent and guide you through the home loan process as your true advocate. I will always be more than willing to share my expertise and answer your questions promptly and with transparency.

About me

I have worked passionately in this industry since 2018, helping hundreds of members ranging from single-family homes to multi-unit investment properties throughout our chartered communities of the Pacific Northwest. I began at the entry level and progressed in various roles, which has given me a comprehensive understanding of the home loan process. From start to finish, I will be your teammate, advocate, and advisor. Whether you are buying your first home or refinancing as an experienced investor, I am ready to present you with options and provide you with solutions specifically aligned to your personal financial goals.

At OnPoint, we believe in always doing the right thing for our members, and I couldn’t agree more. Our local foundation in the community and dedication to service will ensure the best home-buying experience possible. Whether you need a customized quote while shopping for homes on the weekend, or advocating for your home offer to be accepted with the seller’s agent, I am always available to assist. The ability to help families or individuals obtain their new homes sparks authentic joy for me, and I’m truly honored to be a part of your home purchase.

In 2018, I moved from Chicago and I planted my roots in Portland as my new home. I love the natural beauty and share in the values that my fellow Oregonians embody. During winter, I enjoy playing pinball and video games with my fiancé, watching sports, reading graphic novels, and catching up with new TV and films. As soon as spring hits, we are outside camping, hiking, and spending time at the coast or river. I am also an avid walker, so you may see me walking most days in Sellwood or Woodstock—two neighborhoods that I feel quite attached to and am proud to serve.

Studio photo of Jacob Serrano, OnPoint Mortgage Loan Officer

Branch: Sellwood, Woodstock
Work Phone: 971.610.1351 
 1.800.527.3932 ext. 6261
Email: [email protected]

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The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.



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