How do I use Zelle?

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Getting Started

  1. Log into Digital Banking or your OnPoint Mobile app.
  2. Choose Payments & Transfers from the menu and select Send Money with Zelle^®^.
  3. Accept the terms and conditions and enter your email address or U.S. mobile phone number.
  4. A one-time verification code will be sent to your email or phone number.
  5. Enter the verification code and you’re ready to start sending and receiving money with Zelle.

To send money using Zelle

  1. Choose Payments & Transfers from the menu in Digital Banking and select Send Money with Zelle^®^.
  2. Add a trusted recipient’s email address or U.S. mobile phone number.
  3. Enter the amount you’d like to send.
  4. Add an optional note, review your transaction and then hit "Send." In most cases, the money is available to your recipient in minutes.*

To request money using Zelle

  1. Choose Payments & Transfers from the menu in Digital Banking and select Send Money with Zelle^®^.
  2. Choose "Request."
  3. Select the individual(s) from whom you’d like to request money.
  4. Enter the amount you’d like to request.
  5. Add an optional note, review your request and hit "Request."**

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.

*Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.
**In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already enrolled with Zelle.

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

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