How long does it take to receive my foreign currency order?

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Foreign currency orders that are placed by 4:30 p.m. are typically available for pickup at the OnPoint branch you requested within two business days, but may take up to four days due to higher than usual demand. Orders placed after 4:30 p.m. will be processed the following business day, with pickup avalability two to four days after processing.

We do offer expedited delivery options.
Traveling? Be prepared!

If you plan to use your OnPoint credit and debit cards while traveling, notify OnPoint before you go!

  • Log in to Digital Banking
  • Select Services from the main menu
  • Select Travel Notifications
  • Choose the cards you’ll be traveling with and provide your travel dates and destinations.

We’re here for you.

Send a secure message.

Select Messages within Digital Banking
if you need to include sensitive information.

Call with questions.

503.228.7077 or 800.527.3932
M-F 7 a.m.-7 p.m., Sat. 9 a.m.-3 p.m.

Email us.

Send us an email
(please do not include sensitive information)

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

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