I submitted my Skip Pay request but my due date has not changed Did you receive my Skip Pay request?

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Due to the volume of Skip Pay requests, we do not provide a confirmation. A few days before your loan is due, you will see your loan due date advanced to the next month.

Note: If your loan is paid by payroll deduction or electronic transfer from another financial institution, the electronic transfer will still take place if the scheduled transfer amount is different than your loan payment amount.

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

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