What if my mobile device or OnPoint card is lost or stolen?

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Digital payments (Apple Pay, Android Pay and Samsung Pay) cannot be accessed without your fingerprint or PIN. If your device is lost or stolen, notify your mobile carrier immediately and call OnPoint at the number on the back of your card. If your card is lost or stolen, immediately call OnPoint at 503.228.7077 or 800.527.3932.

We’re here for you.

Apply for a mortgage online

Select Messages within Digital Banking
if you need to include sensitive information.

Check loan status

503.228.7077 or 800.527.3932
M-F 7 a.m.-7 p.m., Sat. 9 a.m.-3 p.m.

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

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