Why was my Visa Debit Card declined? I should have enough funds in my account

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You have two ways to use your Visa Debit Card. You can swipe your card and use your PIN, or you can choose credit and sign for your purchases. Occasionally, high transaction volumes can cause transactions to be declined even if your purchase amount doesn’t exceed your available funds. If this happens, ask the merchant to process your transaction again using the opposite method. For example, if you originally tried running the transaction as a credit, ask to run it with your PIN. If you originally used your PIN, ask to run it as a credit transaction.

Note: Email should not be used to share important or sensitive information.

The security and privacy of your information is important to us. When communicating with us via email please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932.

 

 

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