Contact Us

Call us.

503.228.7077 or 800.527.3932
Monday - Friday 7:00 am – 7:00 pm
Saturday 9:00 am - 1:00 pm
All hours are Pacific Time

Write us.

Member Services
PO Box 3750
Portland, OR 97208

Ask us a question.

Use the "Have a Question?" field above to search commonly asked questions or to submit a new question.

Was your ATM or Visa Debit Card lost or stolen?

Notify us immediately!

  • Call Member Services at 503.228.7077 or 800.527.3932
  • Out of the country, call collect at 701.461.0621

Notify us of your travel plans.

For your security and protection, please contact Member Services at the number above if you plan to use your OnPoint credit and debit cards while traveling.