Send money securely with Zelle®
Using Zelle® safely and securely.
Together, we can help keep your money and information safe. Here are some valuable tips for keeping yourself safe and secure while using Zelle® with OnPoint.
Only send money to those you trust.
Zelle® should only be used with friends, family and others you trust. Why? Because you can’t cancel a payment once it’s been sent. And if you send money to someone you don’t know, or you do not get what you expected, you may not get your money back.
Treat Zelle® like cash.
While Zelle® and cash are certainly different, both provide the recipient with fast access to the money you send. With Zelle®, money moves directly into the enrolled recipient’s bank account within minutes2. Remember, once you authorize a payment to be sent, you can’t cancel it if the recipient is already enrolled.
Confirm your recipient’s contact information.
Make sure you have the correct U.S. mobile phone number or email address for the person you want to send money to. When in doubt, contact your friend to double check.
Beware of payment scams.
If an offer sounds too good to be true, it probably is. For example, is a stranger selling online concert tickets at a steep discount and insisting you pay with Zelle®? Think twice. Make sure you only send money to people you personally know and trust.
More tips for safe payments.
Change your security settings to enable multifactor authentication — which is a second step to verify who you are, like a text with a code — for any accounts or services you use that support it. For example, social media sites, online and mobile banking, credit cards, utilities and more.
Follow the steps below:
- Log into Digital Banking.
- In the Settings tab, click Alerts.
- Use the “New Alert” drop-down and select “Account Alert.”
- Use the drop-down to select an account.
- Choose an account balance type.
- Select a comparison.
- Enter an amount.
- Select a delivery method and enter the corresponding information.
- Click the Create Alert button when you are finished.
Your Security is Top Priority
Your account number is sensitive information! OnPoint is dedicated to keeping your information private. Explore our resources to help you keep your finances secure:
- OnPoint Guide to Personal Cybersecurity
- Staying Safe While Mobile Banking
- 9 Security Tips for Staying Safe Online
- 3 Ways to Protect Yourself Against Scams
Visit our Security Center for more information on our digital system security, preventing fraud, identity theft protection, and more!
Fraudsters today are using more sophisticated email and phone techniques to gain access to your information. Fraudsters spoof calls and send emails that look like they are from your bank. Beware of clicking links in emails, and never provide any information over the phone if someone stating they’re from your bank calls you. Hang up and call your bank at the phone number listed on the back of your bank-issued debit card or on the bank’s official website if you must provide information over the phone. Learn more about fraud and scams.
Avoid sharing your location, home address, phone number and other personal information across social media. Check your settings and permissions on each social platform, and activate any additional security features available, like two-factor authentication. Also, don’t accept friend/connection requests from people you don’t know.
Cybercriminals can use simple and stolen usernames to try to access personal accounts. Hackers will use software to attempt random passwords or use those stolen through data breaches to gain access to new accounts. A unique and complex username can protect you from brute force attempts.
Learn more by downloading our Username and Password Guide.
Using the free public Wi-Fi at your favorite neighborhood coffee shop may save you some gigabytes on your data plan, but it can come with risks. If you do choose to log onto the coffee shop’s free Wi-Fi guest network, make sure you don’t log onto any secure sites, such as your mobile or online banking sites.
Experience the convenience of digital banking with OnPoint.
Enjoy seamless banking with OnPoint’s digital access capabilities, including advanced digital banking services and convenient digital wallets.
Digital banking
Digital banking from OnPoint allows you to access and handle all aspects of your banking needs digitally. You won’t need to go into a branch or talk to someone over the phone to complete safe, quick, and secure banking transactions.
Digital wallet
Left your card at Home? No problem. Make safe and secure contact-free payments with all OnPoint debit and credit cards. Available with Apple Pay, Google Pay, or Samsung Pay. Enjoy hassle-free payments with OnPoint’s digital wallet.
Digital banking features:
- Account management & updates
- Mobile deposits
- Bill payments and digital transfers
- person-to-person payments
- Finance manager
- eStatements
- Text & email alerts
- Secure account access
- Touch ID & face ID
- Customizable experience
More in-branch access.
We prioritize your convenience. OnPoint branches are open longer and more frequently than most other banks and credit unions in the Pacific Northwest.
We stay open so you can bank on your time.
With extended hours and 57 locations, we ensure you have easy access to your banking needs whenever it suits you. We understand that life doesn’t always fit into a 9-to-5 window, so we make banking convenient and accessible.
- Select locations open until 6 pm weekdays.
- Our Fred Meyer and Safeway branches are open until 3 pm Saturdays.
- Check individual locations for complete details.
Find a nearby location
Stop by and say hello, or schedule an appointment today.
Take advantage of OnPoint's convenient and hassle-free services today!
Get started today.
Log into Digital BankingStop by an OnPoint branch.
Find a nearby location or ATMLet us answer your questions.
Schedule a branch appointmentDisclosures
- Must have a bank account in the U.S. to use Zelle.
- Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
