How Small Business Owners Can Teach Their Employees About Cybersecurity_Young Man holding cell phone with coworkers in background

How Small Business Owners Can Teach Their Employees About Cybersecurity

Cybercrime has the potential to disrupt small and midsize businesses, destroy their reputations, and put their futures at risk. To look at just one potential threat, the 2023 Internet Crime Report from the FBI revealed that business email compromise schemes cost American businesses approximately $2.9 billion last year. Companies that ignore cybersecurity are exposed to significant financial danger.

It’s time to teach employees how to protect themselves, their organization, and their customers. Everyone, from the CEO to the ground-level employees, is responsible for cybersecurity. When everyone is vigilant and knows what to look for, cybercriminals will have a much harder time accessing sensitive data.

Small businesses are vulnerable to cyber threats.

When a large company experiences a data breach or cyberattack, it makes the news, but intrusions against small businesses often go unnoticed by the national press. As a result, it can seem as if cybercriminals only target major organizations. However, Small Business Trends reported that 43% of all cyberattacks are launched against small businesses.

It’s important to understand that although 48% of data security breaches are caused by malicious actors, the remainder are due to human error. When small business employees do not possess the knowledge and skills to practice good cybersecurity habits, they open their employers up to financial and regulatory compliance risks. The average impact of data breaches on organizations with less than 500 employees is  $3.31 million.

Here’s what small business leaders can do to educate their employees on cybersecurity best practices:

Provide training on cybersecurity best practices.

Cybersecurity training should be part of the employee onboarding process. Though most of today’s workers are familiar with consumer-grade technology, they may not fully understand the risks associated with business network infrastructure.

As recommended by the Federal Communications Commission, company policies should establish appropriate Internet use guidelines and explain the penalties for violating those rules. Training should also cover best practices for handling and storing customer data.

Give employees ownership over security.

Teach employees about cybersecurity_How Small Business Owners Can Teach Their Employees About Cybersecurity_Young Man holding laptop teaching coworkers

Often, employees don’t give much thought to cybersecurity because they believe it is the responsibility of the IT department. This assumption can lead to disastrous consequences, especially for small businesses with limited IT resources or that must implement work-from-home cybersecurity measures.

To overcome this challenge, you can deputize employees to protect company data. Giving employees ownership over this crucial function will empower them to take action when necessary. Plus, they’ll be better equipped to collaborate with IT stakeholders when implementing new security protections.

Maintain up-to-date antivirus software.

There’s little difference between out-of-date antivirus protection and expired security software. Malicious exploits are constantly updated to thwart increasingly sophisticated security software. Failure to update these programs can open companies up to serious threats, such as ransomware.

Company policies should encourage workers to maintain up-to-date software on their work devices and personal computers. IT stakeholders should consider scheduling updates on a regular basis so this process becomes formalized and routine.

Develop policies to reduce shadow IT.

Any technology not managed by the IT department is known as shadow IT. Examples range from software installed on company computers to personal devices connected to the company Wi-Fi network. For instance, if an employee were to install unauthorized file management software on a computer, it could serve as a potential gateway for hackers.

Because shadow IT is unknown to the IT department, stakeholders can’t take steps to secure them. Leadership should explain to employees what shadow IT is and how it puts the company at risk. There should be a policy in place for what to do if shadow IT is uncovered, especially if it has the ability to access the network.

Address BYOD risks.

Small businesses typically have limited technology resources, and many use informal Bring Your Own Device (BYOD) policies to fill in tech gaps. Many small business employees use personal smartphones, laptops, and tablets to perform professional work.

A Syntonic study found that 87% of companies rely on their employees using personal devices to access and use business applications. However, only 44% of small businesses have a formal BYOD policy in place.

Implementing a formal policy that outlines how and when employees can use their personal devices can reduce the liability of malicious actors gaining a “backdoor” to the organization through an unprotected personal device.

Limit employee access to company and customer data.

Teach employees about cybersecurity_How Small Business Owners Can Teach Their Employees About Cybersecurity_diverse team feeling accomplished

One of the best ways to reduce cybersecurity risks is to limit the number of people with direct access to company and customer data. If employees don’t have access to sensitive information, there will be fewer opportunities for mistakes. A good rule of thumb is that if an employee does not need access to data to perform their job functions, they should not have access.

Limiting or removing access to business data via IT-managed apps is an essential step for reducing security gaps. Likewise, data backups should be secure and only accessible by authorized personnel―you should even consider isolating your critical data backups from your primary network to make recovery easier should you fall victim to a ransomware attack.

Have a reporting process.

Keeping track of all cybersecurity incidents is essential to future success. IT leaders should capture, record, and report any and all threats. This information will give leadership better insight into how to protect against future attacks. Plus, this data can be used to benchmark security policies and training effectiveness.

When small business employees know how to identify cybersecurity vulnerabilities, they can reduce their employers’ financial and legal risks. For more information on how to protect your personal and professional assets, check out our security resource center today.

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