Security

The security of your personal information is extremely important to us. That’s why we use several layers of the latest technology to keep your personal and financial information safe. Here, you’ll find details on how we protect your information, as well as tips you can follow to keep your data safe.

Safety Tips

Following these tips will help ensure the safety of your information when banking online:

  • Create a unique Online Banking password that includes a combination of upper and lower case letters, numbers and symbols.
  • Memorize your password and don’t share it.
  • Change your password regularly.
  • Sign Off when you’re done with your Online Banking session.
  • Secure your computer with anti-virus, malware, and firewall software.
  • Balance your account regularly and report any discrepancies.

Protective Features

Individualized Passwords

When you sign up for Online Banking, we ask you to create your own unique User ID and Password.

Intelligent Authentication

Our system uses security questions to validate your identity as an Online Banking user before granting access to your accounts.

Timed Log Off

Online Banking will automatically log you off after a set amount of time. (The default is 15 minutes.) This reduces the risk of others accessing your information from your unattended computer.

Firewalls

Our computer systems are protected by a series of powerful firewalls that block unauthorized entry.

Encryption

OnPoint’s Network Solutions Extended Validation certificate enables the strongest SLL encryption available, including premium security protections like up to 256-bit SSL encryption.

Constant Surveillance

OnPoint’s Technology group maintains and monitors all security systems to make sure that your accounts are safe and secure.

Technology Updates

OnPoint is committed to keeping up with and utilizing the latest technology to ensure your account security.

Report Scams

Do not open emails from unknown sources. You may want to report the scam to the organization named in the email, report it to the Federal Trade Commission (FTC), or forward the suspicious email to the FTC at spam@uce.gov. If OnPoint is named in the scam, please forward the email to info@onpointcu.com.