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Support
- Does OnPoint Community Credit Union offer safety deposit boxes?
- How do I change my email address with OnPoint?
- What is your phone number?
- What happens if I change my mobile phone number?
- What do I do if I have fraud on my account?
- What is the difference between my balance and my available balance?
- How can I speak with a live person?
- How do I change my personal information name address etc with OnPoint?
- What is OnPoints Routing and Transit Number?
General Branch Services
- Can I return my foreign currency order?
- Where do I pick-up my foreign currency order?
- How long does it take to receive my foreign currency order?
- What are your hours?
- Can I deposit or cash money orders at OnPoint?
- Does OnPoint offer Travelers Cheques?
- Does OnPoint offer Medallion Signature Guarantee services?
- Is there a fee to purchase foreign currency?
- How do I order foreign currency?
- How much foreign currency can I order?
- What is the current exchange rate for foreign currency?
- What foreign currencies are available for purchase?
- Where are your branches and ATMs located?
- Do you participate in shared branching?
- Do you offer notary services?
- I have moved out of town. Do you have any locations near me?
- Which branches have coin machines?
- Do you offer any prepaid or gift cards?
- Are you open on holidays?
- I opened an account online but have not received my ATM or debit card yet. Can I pick it up from a branch?
- Do you offer safe deposit boxes?
- How do I add a joint owner to my membership?
OnPoint Prize
We’re here for you.
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Check loan status
503.228.7077 or 800.527.3932M-F 7 a.m.-7 p.m., Sat. 9 a.m.-3 p.m.