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Education & Assistance
Get helpful tips, budgeting tools and free access to personalized financial resources with Enrich powered by OnPoint.
If you are experiencing a hardship, please let us know as soon as possible and we will work with you to review your situation and provide options, such as a mortgage forbearance or loan deferments.Contact Us
Our experienced team of financial advisors are available to provide sound investment advice and answer your questions about how current market conditions could affect your retirement.*request a complimentary consultation
All OnPoint branches are open, fully staffed, and operating under normal business hours, ready to aid you in any way we can. OnPoint ATMs and branch night drops are also available 24/7.
Protect Yourself from Scams and Fraud During COVID-19
Protecting yourself from fraud is now more important than ever. Please be aware scammers are attempting to use the Coronavirus pandemic to access sensitive information using common scams.
One current example is a scenario where a scammer will call claiming to be from OnPoint’s fraud department to verify potential fraudulent transactions. They may provide some of the member’s personal information or even spoof caller ID in an attempt to request additional sensitive information.Learn more about other known COVID-19 fraud and scams
Keep your information safe
- Do your research and do not share your personal information.
- Keep tabs on your credit at www.annualcreditreport.com. Your credit report is free to view every week until April 2022, instead of once a year.
- When reviewing emails and texts, avoid clicking on links from sources you don’t know, look for suspicious addresses in the “return” and “sent from” paths, and check for spelling and grammar mistakes.
- Go directly to the government agency, organization, or company website rather than clicking on links sent to you.
- Be sure your personal computer is updated with the latest manufacturer’s patches.
- Consider reviewing information and tips provided by the Federal Trade Commission.
Do you believe you may have been a victim of fraud?
contact us immediately and help protect your finances
Supporting Our Employees
One of our guiding principles is to vest employees with the authority to deliver superior service and advice. An integral part of this principle includes providing additional support for our employees during this current environment, including:
- Offering work-from-home opportunities for a number of employees
- Practicing social distancing and providing alternate physical work locations
- Providing additional hours of paid time off for employees impacted by the COVID-19 virus
- Routine cleaning and sanitation measures for all workspaces
- HR support and assistance for employee needs during the COVID-19 pandemic
Supporting Our Community
OnPoint continues to support local organizations making a difference in our community despite the complexities and ongoing challenges brought on by COVID-19. Each year, OnPoint’s annual employee giving campaign donates $100 on behalf of each of its employees to select organizations that are making a difference in the community. This year, the campaign resulted in total donations of over $100,000 to local non-profits.
Girls Inc. of the Pacific Northwest – As the leading voice for girls in the region, Girls Inc. of the Pacific Northwest supports and inspires underserved girls in Portland, Vancouver, and Seattle to be strong, smart, and bold through life-changing programs and experiences for youth ages 6-18. OnPoint’s donation will help support Girls Inc. programs that are centered around holistic youth development as participants learn to value their whole selves, discover and develop their inherent strengths, and receive the support they need to navigate challenges. Learn more and support Girls Inc. of the Pacific Northwest.
NAYA (Native American Youth and Family Center) – Since 1974, the Native American Youth and Family Center has provided culturally-specific programs and services that guide Native American people toward personal success and balance through cultural empowerment. NAYA’s services foster a holistic, healthy, and family-driven environment for Native Americans across the Portland Metro Area. Find out how you can support NAYA.
Hacienda CDC – Formed in 1986, Hacienda CDC provides safe, stable homes for over 1,500 individuals each year and has developed nine low-income properties across the Portland Metro Area. Hacienda CDC also developed the Portland Mercado in the Foster-Powell neighborhood, Portland’s first Latino public market home to 60+ businesses that bring together diverse cultures through food, art, and entertainment. Learn more about Hacienda CDC.
How You Can Provide Support
We understand that many people in our community continue to be impacted by the COVID-19 pandemic, and many organizations providing vital services continue to need extra support in order to offer their assistance to those in need. Here are a few additional organizations you can support with donations or volunteer your time:
*Securities offered through Raymond James Financial Services, Inc., Member FINRA/SIPC, and are not insured by credit union insurance, the NCUA, or any other government agency, are not deposits or obligations of the credit union, are not guaranteed by the credit union, and are subject to risks, including the possible loss of principal. OnPoint Community Credit Union and OnPoint Wealth Management & Investment Services are not registered broker/dealers and are independent of Raymond James Financial Services. Investment advisory services offered through Raymond James Financial Services Advisors, Inc.
Raymond James financial advisors may only conduct business with residents of the states and/or jurisdictions for which they are properly registered. Therefore, a response to a request for information may be delayed. Please note that not all of the investments and services mentioned are available in every state. Investors outside of the United States are subject to securities and tax regulations within their applicable jurisdictions that are not addressed on this site. Contact your local Raymond James office for information and availability.
Links are being provided for information purposes only. Raymond James is not affiliated with and does not endorse, authorize or sponsor any of the listed websites or their respective sponsors. Raymond James is not responsible for the content of any website or the collection or use of information regarding any website’s users and/or members.